FAQ

What kind of greeting cards do you sell?

We sell fun, vibrant, and modern greeting cards for all kids of occasions - birthdays, holidays, celebrations, and just-because moments. Whether you’re looking for something sweet, cheeky, or totally unexpected, we’ve got you covered. All of our cards are made by women-owned small businesses!

 

Where do you ship? How much does shipping cost?

We currently only ship within Canada. We offer flat rate shipping for $6 across Canada.

 

How long will it take to receive my order?

We process and ship orders within 1-2 business days. Delivery times vary depending on your location, but packages typically take 2-9 business days to reach you. Shipping times may be longer during the holiday season. Order ahead of your celebrations to avoid disappointment! 

 

What payment methods do you accept?

We accept major credit cards, Apple Pay and Google Pay. Safe, secure, and easy!

 

Do you accept returns or exchanges?

Due to the nature of paper products, we don’t accept returns or exchanges unless your received order is incorrect. If that happens, please contact us within 7 days of receiving your order.

 

Do you offer free local pick-up?

Yes! We are located in the west end of Toronto at Bloor & Dundas. When you are checking out, please select free local pick-up in your shopping cart. We'll be in touch to arrange a mutual day and time for the pick-up.

 

Can I buy your cards in person?

We are an online shop, but we are also a vendor at markets across Toronto! To stay in the loop and find out where we'll be next, follow us on Instagram: @thecardcollection.ca

For vendor interest, you can get in touch using the contact form on our website, send us a DM on Instagram, or email us directly at info@thecardcollection.ca.